Privacy Policy

ALUMILUX, S.L. undertakes to protect the privacy of users who access this website and/or any of its services. The use of the website and/or any of the services offered by ALUMILUX, S.L., entails the user’s acceptance of the provisions contained in this Privacy Policy and that their personal data will be processed as stipulated. Please note that, although there may be links from our website to other websites, this Privacy Policy does not apply to other companies or organisations to which the website redirects. ALUMILUX, S.L. does not control the content of third party websites and accepts no responsibility for the content or privacy policies of these websites.



1) INFORMATION ON THE OWNER.

In compliance with Article 10 of Law 34/2002, of 11 July, on Information Society Services and E-Commerce, the following are the identification details of the Owner:



Website: https://alumilux.es/
Owner: ALUMILUX, S.L.
Address: Ronda Canaleta, 23-31. 17820-Banyoles
Corporate Tax ID (CIF): B17895178
Telephone no: 972 572 722
Email address: info@alumilux.cat
Registration data: Volume: 2435, Book: 0, Folio: 48, Section: 8, Sheet: GI 40971, Entry: 1 / Date: 20 April 2006 Year Pres.: 2006


2) APPLICABLE LAWS.

This privacy policy is based on the Spanish and European regulations in force regarding the protection of personal data on the internet. In particular, it respects the following rules:

- Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR).

- Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPD-GDD).

- Law 34/2002, of 11 July, on Information Society Services and E-Commerce (LSSI-CE).



3) PRIVACY ISSUES

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and guarantee of digital rights, we provide you with the following information on the processing of personal data that you may provide to us:


DATA CONTROLLER FOR THE DATABASE

ALUMILUX, S.L. Our contact details can be found at the top of this legal notice.


REGISTRATION OF PERSONAL DATA

In compliance with the provisions of the GDPR and the LOPD-GDD, we inform you that the personal data collected by ALUMILUX, S.L., through the forms provided on its pages will be incorporated and processed in our file in order to facilitate, expedite and fulfil the commitments established between ALUMILUX, S.L. and the User or the maintenance of the relationship established in the forms filled in by the User, or to attend to a request or query from the User. Furthermore, in accordance with the provisions of the GDPR and the LOPD-GDD, unless the exception provided for in Article 30.5 of the GDPR applies, a register of processing activities is kept which specifies, according to its purposes, the processing activities carried out and the other circumstances established in the GDPR.


LEGAL BASIS FOR PROCESSING

The legal basis for the processing of personal data is consent. ALUMILUX, S.L. undertakes to obtain the express and verifiable consent of the User for the processing of their personal data for one or more specific purposes.

The User shall have the right to withdraw their consent at any time. It will be as easy to withdraw consent as to give it. As a general rule, withdrawal of consent will not condition use of the Website.

On those occasions when the User must or may provide his/her data through forms to make enquiries, request information or for reasons related to the content of the Website, he/she will be informed in the event that the completion of any of them is mandatory due to the fact that they are essential for the correct execution of the operation carried out.

Other bases of legitimacy:
Compliance with legal obligations.
Legitimate interest: sending own advertising.


DATA CATEGORY

The categories of data processed by ALUMILUX, S.L. are solely identification data. Under no circumstances are special categories of personal data processed within the meaning of Article 9 of the GDPR.


ORIGIN OF YOUR DATA

Data provided by the clients receiving the services, by any means.
Data provided by users through the different services offered on the website.
Data included in the forms on the website.


RETENTION PERIOD FOR PERSONAL DATA

Personal data will only be retained for the minimum time necessary for the purposes of their processing and, in any case, only for the following period: The personal data provided will be kept for the time strictly necessary. That is, for as long as the User is a user of our services or wishes to continue receiving information, or until the User requests the right of cancellation or objection, or restriction of processing. However, we will retain certain personal identification and traffic data for a maximum period of 2 years in the event that it is required by the Courts or to initiate internal actions arising from improper use of the website, or until the User requests the right of cancellation or objection, or restriction of the processing. However, we will retain certain personal identification and traffic data for a maximum period of 2 years in the event that we are required to do so by the courts or in order to initiate internal proceedings arising from the improper use of the website.

At the time personal data is obtained, the User will be informed of the period for which the personal data will be retained or, where this is not possible, the criteria used to determine this period.

We also inform you that our information retention policies are in accordance with the time periods established by the different legal responsibilities for the purposes of the statute of limitations:

a) General Rule:
Pursuant to Article 30 of the Commercial Code, all company documents and/or information shall be retained for 6 years, unless other criteria are met.
This applies to all accounting, tax, employment or commercial documentation, including correspondence.

b) Specific retention periods:
Our company must also set minimum retention periods depending on the type of data involved and in accordance with the different statutes of limitations, which each department must be aware of.
You will not be subject to decisions based on automated processing which produce effects on your data.


PURPOSES OF PROCESSING

The purposes of the data processing carried out are detailed below:

CLIENT MANAGEMENT: To be able to provide the contracted services within the normal activity of each company and to invoice them. The data provided will be retained for the duration of the business relationship or for the years necessary to comply with legal obligations.

QUOTATION MANAGEMENT: To be able to send quotes for services and/or products to potential clients. The data provided will be kept for as long as you do not request the cessation of such processing.

MANAGEMENT OF POTENTIAL CLIENTS: To be able to send people with a legitimate interest information related to our products and services by any available means, and to invite them to events of interest to them. The data provided will be kept as long as you do not request the cessation of such processing and will be collected with your express consent.

SUPPLIER RELATIONS: To be able to order and pay for services. The data provided will be retained for the duration of the business relationship or for the years necessary to comply with legal obligations.

PROJECT MANAGEMENT: In order to be able to provide the contracted services correctly, it is necessary to be able to manage the necessary projects and documentation within these services. The data provided will be retained for the duration of the business relationship or for the years necessary to comply with legal obligations.


DATA RECIPIENTS

The User’s personal data will not be shared with third parties.
In any case, at the time the personal data is collected, the User will be informed about the recipients or categories of recipients of the personal data.


PERSONAL DATA OF MINORS

In accordance with the provisions of Articles 8 of the GDPR and 7 of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights, only persons over 14 years of age may give their consent for the lawful processing of their personal data by ALUMILUX, S.L. In the case of a minor under 14 years of age, the consent of the parents or guardians shall be required for the processing, and this shall only be considered lawful to the extent that they have authorised it. If this is not the case, the legal representative shall inform you as soon as possible.


RIGHTS ARISING FROM THE PROCESSING OF PERSONAL DATA

The User may exercise the following rights recognised in the GDPR and Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights against the Data Controller:

Right of access: This is the User’s right to obtain confirmation as to whether or not ALUMILUX, S.L. is processing their personal data and, if so, to obtain information on their specific personal data and on the processing that ALUMILUX, S.L. has carried out or will carry out, as well as, among other things, the information available on the origin of said data and the recipients of the communications made or planned for said data.

Right of rectification: This is the User’s right to have his or her personal data amended if it proves to be inaccurate or, having regard to the purposes of the processing, incomplete.

Right of erasure (“the right to be forgotten”): This is the User’s right, unless otherwise provided for by law, to obtain the erasure of his or her personal data when they are no longer necessary for the purposes for which they were collected or processed; the User has withdrawn his or her consent to the processing and there is no other legal basis for the processing; the User objects to the processing and there is no other legitimate reason to continue the processing; the personal data have been processed unlawfully; the personal data must be erased in compliance with a legal obligation; or the personal data have been obtained as a result of a direct offer of information society services to a minor under 14 years of age. In addition to erasure, the Data Controller shall, taking into account available technology and the cost of implementation, take reasonable steps to inform data controllers who are processing the personal data of the data subject’s request for erasure of any link to those personal data.

Right to restriction of processing: This is the User's right to restrict the processing of his or her personal data. The User has the right to obtain the restriction of processing where he/she contests the accuracy of his/her personal data; the processing is unlawful; the Data Controller no longer needs the personal data, but the User needs it to make complaints; and where the User has objected to the processing.

Right to data portability: Where processing is carried out by automated means, the User shall have the right to receive from the Data Controller his or her personal data in a structured, commonly used and machine-readable format and to transfer them to another Data Controller. Where technically feasible, the Data Controller shall transfer the data directly to that other Data Controller.

Right to object: This is the User’s right not to have his or her personal data processed or for ALUMILUX, S.L to cease and desist from the processing of such data.

The right not to be subject to a decision based solely on automated processing, including profiling: This is the User’s right not to be subject to an individualised decision based solely on automated processing of his or her personal data, including profiling, unless otherwise provided for by law.

Finally, data subjects have the right to file a complaint with the competent Control Authority (AEPD) in the event that the User believes that there is a problem or infringement of the regulations in force in the way in which their personal data are being processed.

You may exercise the above rights by sending us a written request, enclosing a copy of a document that identifies you, to our postal address or email address (listed at the beginning of this text).



4) PRINCIPLES APPLICABLE TO THE PROCESSING OF PERSONAL DATA.

The processing of the user/client’s personal data will be subject to the following principles set out in Article 5 of the GDPR and in Article 4 et seq of the LOPDGDD:

Principle of legality, fairness and transparency:
The user’s consent is required at all times after providing fully transparent information on the purposes for which the personal data are collected.

Principle of purpose limitation:
Personal data will be collected for specified, explicit and legitimate purposes.

Principle of data minimisation:
The personal data collected will be only that which is strictly necessary in relation to the purposes for which it is processed.

Principle of accuracy:
Personal data must be accurate and always up to date.

Principle of restriction of the retention period:
Personal data will only be kept in a form that allows identification of the user for as long as is necessary for the purposes of the processing.

Principle of integrity and confidentiality:
Personal data will be processed in a manner that ensures their security and confidentiality.

Principle of proactive responsibility:
The party responsible for the Website shall maintain and regulate the necessary technical and logistical means sufficient to ensure that all applicable processing principles are complied with.



5) WHAT SECURITY MEASURES DO WE APPLY?

We apply the security measures established in Article 32 of the GDPR, thus we have adopted the necessary security measures to ensure a level of security appropriate to the risk of the data processing we carry out, with mechanisms that allow us to guarantee the confidentiality, integrity, availability and permanent resilience of the processing systems and services.

Some of these measures include:

- Information on data processing policies to staff.

- Carrying out regular backups.

- Data access control.

- Regular verification, evaluation and assessment processes.



6) SECRECY AND SECURITY OF PERSONAL DATA.

ALUMILUX, S.L. undertakes to adopt the necessary technical and organisational measures, according to the level of security appropriate to the risk of the data collected, so as to guarantee the security of personal data and prevent the accidental or unlawful destruction, loss or alteration of personal data transferred, stored or otherwise processed, or the unauthorised communication of or access to such data.

The Website has an SSL (Secure Socket Layer) certificate, which ensures that personal data is transferred securely and confidentially, as the transfer of data between the server and the User, and in return, is fully encrypted or encoded.

However, due to the fact that ALUMILUX, S.L. cannot guarantee the impregnability of the internet or the total absence of hackers or others who fraudulently access personal data, the Data Controller undertakes to notify the User without undue delay when a breach of security of personal data occurs that is likely to entail a high risk to the rights and freedoms of natural persons. In accordance with Article 4 of the GDPR, a personal data security breach means any security breach leading to the accidental or unlawful destruction, loss or alteration of, or unauthorised disclosure of or access to, personal data transferred, stored or otherwise processed.

Personal data shall be treated as confidential by the Data Controller, who undertakes to inform and to ensure by means of a legal or contractual obligation that such confidentiality is respected by its employees, partners, and any other person to whom it may make the information accessible.



7) LINKS TO THIRD PARTY WEBSITES.

The Website may include hyperlinks or links that allow access to third party websites other than ALUMILUX, S.L., and which are therefore not operated by ALUMILUX, S.L. The owners of said websites shall have their own data protection policies, being themselves, in each case, responsible for their own files and their own privacy practices.



8) ACCEPTANCE AND CHANGES TO THIS PRIVACY POLICY.

It is necessary that the User has read and agrees with the terms and conditions on the protection of personal data contained in this Privacy Policy, as well as that he/she accepts the processing of his/her personal data so that the Data Controller can proceed in the manner, during the periods and for the purposes indicated. Use of the Website entails acceptance of the Website’s Privacy Policy.

ALUMILUX, S.L. reserves the right to change its Privacy Policy, according to its own criteria, or on the basis of a legislative, jurisprudential or doctrinal change of the Spanish Data Protection Agency. Changes or updates to this Privacy Policy will not be explicitly notified to the User. The User is recommended to consult this page periodically to keep up to date with the latest changes or updates.

Last updated: 27 June 2023